1. We ask that you identify the faulty item. If an accessory is attached to the radio, please remove the accessory and retest the unit. This will ascertain whether the radio itself has the issue or if it’s the accessory.
2. Complete the Rental Exchange Form below and ensure that fault details are clearly described.
3. If you are returning the faulty item, please ensure that the address of your local branch is clearly labelled on the package. This location will be in your notification email.