
AVAILABLE THROUGHOUT
AUSTRALIA, NEW ZEALAND, MALAYSIA
FREECALL AUSTRALIA
1800 632 652
Frequently
Asked Questions
Are the products on this site available
for rental and purchase?
Every product listed is available for rental and selected
items are available for sale - see our regular Sales Lists
Do you deliver? If so how much will it cost me?
Yes we certainly can. For exact cost of delivery to your location,
e-mail us. Urgent delivery, or unusual or remote locations, may cost extra.
How quickly can I have the equipment?
Once you place your order, we will deliver or have the
equipment ready for you to collect the same day, usually
within an hour for most items (subject to availability,
volume and configuration).
I need equipment urgently but my budget doesn't allow for
it, can you help?
Yes. Try our convenient Rent to Own plan. Rent With Option To Buy
Do you provide operational and technical support?
Yes, we can provide additional services including onsite set-up, operation, and data download. Ask us how.
Does the rate you quote me include a damage waiver fee?
Yes, the price quoted includes a damage waiver fee. Damage
waiver is available for most equipment however some products
are excluded. Damage waiver can be omitted on request.
How do I pay for my purchase?
We accept Bankcard, Mastercard, Visa, Cheque, Cash or if you
qualify, you may open a Trading Account. You can also pay online.
How do I pay for my rental?
We accept Bankcard, Mastercard, Visa, or you can use your
Trading Account. You can also pay online.
Do you sell consumables?
Yes, we sell all consumables for all products in our
inventory.
Can you supply large volume PC's and/or Notebooks for
short-term rental? Will you also install them?
Yes we certainly can. Ask us how.
Trading hours
Did you know that TR Customers can access continuous customer service for up to 12 hours per day!
From 8.00am (AU EST) in
Melbourne,
Sydney,
Brisbane ,
Till 7.00pm (AU EST) by contacting our
Perth office (till 8.00pm AU & Daylight Saving Time +61
8 9441 3900).
If you have an urgent rental need, you can contact TR by speaking to a specialist consultant:
Free call TR within Australia
1800 632 652
Call TR within Malaysia 03 5632 1135
More information:
Internet Security
Rent With Option To Buy
ISO 9002 Lloyds